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FAQ

Frequently Asked Questions

  • What is the return policy?
    We accept returns within 30 days of purchase. Items must be in Original condition.
  • How do I initiate a return?
    Contact our support team through the "Contact Us" page, and they will guide you through the process.
  • Where do I find product specifications?
    Products specifications are listed under the "Details" tab on each product page.
  • How do I create an account?
    Click on the "Sign up" button at the top of the page and fill in your details.
  • How do I reset my password?
    Click on "Forgot Password" on the login page, and follow the instuctions sent to your email.
  • What payment methods do you accept?
    We accept Visa, MasterCard, American Express, Discover and Paypal.
  • Can I get a refund?
    Refunds are proceeds within 5-7 or 21 business days depends on your bank after we receive the returned item.
  • How long does shipping take?
    Shipping Typically takes 5-10 business days within the continental US.
  • Do you ship internationally?
    No, we currently ship at the moment only over the US and Canada. Shipping times and rates may vary.
  • Can I track my Order?
    Yes, you can track your order. Once your order has been shipped, you will receive a confirmation email email with a tracking number. You can use this tracking number on the carrier's website to see the status and location of your package. If you have any issues or need further assistance, feel free to contact customer support.
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